Terms of Use (End User License Agreement)
Important: Glytrio is a diary, not a medical device and not a clinician. The app does not calculate insulin doses, does not diagnose conditions and does not control any pump. Always consult your physician before changing therapy.
1. Acceptance and parties
These Terms of Use ("Terms") form a binding agreement between you ("User") and Nikolai Iakubovskii, Calle Emilio Tuya 37, Gijon, Asturias, 33202, Spain ("Glytrio", "we", "us"). By installing or using the Glytrio mobile application (the "App") you agree to these Terms. If you do not agree, do not install or use the App.
2. Eligibility
You must be at least 16 years old, or the age of digital consent in your country, to use the App on your own. Parents and legal guardians may use the App to keep a diabetes diary for a minor under their care.
3. License
We grant you a limited, non-exclusive, non-transferable, revocable license to install and use the App on devices that you own or control, solely for personal, non-commercial purposes, in accordance with the Apple App Store Terms of Service, Google Play Terms of Service or RuStore Terms (whichever applies to your distribution channel) and these Terms.
4. Restrictions
- You may not reverse engineer, decompile, disassemble or attempt to derive source code from the App, except to the extent permitted by applicable law.
- You may not use the App to provide medical services to third parties, to perform clinical decision support, to operate insulin pumps or any other medical device, or for any safety-critical purpose.
- You may not redistribute, resell, sublicense or rent the App.
- You may not use the App in violation of applicable export control or sanctions laws.
5. Intended use and medical disclaimer
Glytrio helps you record glucose, insulin, food, activity and wellbeing data for personal review and for sharing with your physician. The App is not a certified medical device and is not intended to diagnose, treat, cure or prevent any disease.
- Do not rely on Glytrio as the sole basis for therapy decisions.
- Color markers ("below / in range / above") are informational, not diagnostic.
- Averages and trends are statistics, not recommendations.
- Reports are intended to support a conversation with a clinician, not to replace clinical assessment.
6. Your data and responsibility
All entries are stored locally on your device. Backup, secure storage of exported files and recovery after device loss or reset are your responsibility. If you reset the device or uninstall the App without a backup, the data cannot be recovered by us. See the Privacy Policy for details on data handling.
7. Free access in Russia, Ukraine, Armenia, Georgia and Belarus
In Russia, Ukraine, Armenia, Georgia and Belarus, all core features of the App are free and have no time limit. This is because of restrictions on payments and App Store / Google Play availability in those markets: a basic diabetes diary, backup, reminders and doctor-report export should remain an accessible self-tracking tool without a payment barrier. The App may include an optional "Support the project" screen that does not block any feature.
8. Paid model in other countries
In other countries, a paid model may be enabled later through Apple App Store, Google Play or another authorized billing partner (including Adapty). When billing is active:
- Pricing, billing period and renewal terms are shown in the App and at the store-level purchase screen before you confirm a purchase.
- If a subscription is offered, payment is charged to your Apple ID or Google account at confirmation of purchase. Subscriptions auto-renew unless auto-renewal is turned off at least 24 hours before the end of the current period. The account is charged for renewal within 24 hours prior to the end of the current period. Subscriptions can be managed and auto-renewal turned off in your store account settings.
- Any unused portion of a free trial period, where offered, is forfeited when you purchase a subscription.
- Refunds, where required by applicable law, are handled by the relevant store under that store's refund policy.
9. Termination
You may stop using the App at any time by uninstalling it; no server-side action is required because there is no server-side data. We may suspend or terminate access if you violate these Terms or applicable law.
10. Disclaimer of warranties
The App is provided on an "as is" and "as available" basis. To the maximum extent permitted by applicable law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, non-infringement and accuracy of medical or nutritional information.
11. Limitation of liability
To the maximum extent permitted by applicable law, neither Glytrio nor its publisher will be liable for indirect, incidental, special, consequential or punitive damages, or for loss of data, profits or goodwill, arising out of or related to your use of the App. Nothing in these Terms limits liability that cannot be limited under applicable law (for example, liability for death or personal injury caused by negligence, or for fraud).
12. Apple-specific terms
The following terms apply if you obtained the App from the Apple App Store. They are required by Apple's App Store Review Guidelines and the Apple Developer Program License Agreement, Schedule 1.
- These Terms are concluded between you and Glytrio only, and not with Apple. Apple is not responsible for the App or its content.
- The license granted under Section 3 is limited to a non-transferable license to use the App on any Apple-branded products that you own or control, as permitted by the Apple Media Services Terms and Conditions.
- Glytrio, not Apple, is solely responsible for providing any maintenance and support services with respect to the App.
- Glytrio, not Apple, is responsible for addressing any claims relating to the App, including (a) product liability claims, (b) any claim that the App fails to conform to any applicable legal or regulatory requirement and (c) claims arising under consumer protection or similar legislation.
- In the event of a third-party claim that the App or your possession and use of the App infringes intellectual property rights, Glytrio, not Apple, will be solely responsible for the investigation, defense, settlement and discharge of any such claim.
- You represent and warrant that you are not located in a country subject to a U.S. Government embargo or designated as a "terrorist supporting" country, and that you are not on any U.S. Government list of prohibited or restricted parties.
- Apple and Apple's subsidiaries are third-party beneficiaries of these Terms and, upon your acceptance, will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary.
- If you have not entered into these Terms, your use of the App on Apple devices is governed by the standard Apple End User License Agreement at apple.com/legal/internet-services/itunes/dev/stdeula/.
13. Google Play and other stores
If you obtained the App from Google Play, RuStore or another authorized store, additional terms set by that store may apply, including the relevant developer distribution and end-user agreements. Those terms govern your relationship with the store operator. Glytrio remains responsible for the App itself.
14. Governing law
These Terms are governed by the laws of Spain, without regard to its conflict-of-law rules, except where mandatory consumer protection law in your country of residence requires otherwise. Mandatory consumer rights under your local law are not affected.
15. Changes to the Terms
The version number and last-updated date are shown at the top of this page. Material changes will be announced inside the App. Your continued use of the App after a change takes effect means you accept the updated Terms.
16. Contact
Questions: support@glytrio.app.