FAQ
Frequently Asked Questions
A short guide to local records, multiple profiles, backups, photo food estimates, Plus and the medical boundary.Is Glytrio free?
The diary, local profiles, reminders, basic analytics, PDF/CSV and manual backup are available without a subscription in every country. Where Plus is offered, advanced analytics, 90 days, custom ranges and report presets can require Plus; the terms are shown in the app and store before purchase. In Russia, Ukraine, Armenia, Georgia and Belarus, those features are available without a subscription, but photo food estimates are unavailable.
Where is my data stored?
Diary records are stored locally on your device. The diary does not require an account. Separate network features, such as online product lookup or photo food estimation, run only when you choose them.
Does Glytrio calculate insulin doses?
No. Glytrio is a diary, not a doctor and not a bolus calculator. Dose and therapy decisions belong with a clinician.
What can I log?
Glucose, insulin, food, XE/bread units, carbs, medication, activity, wellbeing, notes, weight, ketones, hypo events, HbA1c, blood pressure, lipids, kidney labs and annual exams.
Can I keep more than one diary on one device?
Yes. Create and switch local profiles in Profile. Records and reports belong to the selected profile.
How do backups work?
Open Profile → Backup. You create the file manually, can protect it with an optional passphrase, and choose where to save it. Import replaces current data on the device, so check the selected file and confirmation before continuing.
What should I know about a backup?
It is a manual file, not automatic cloud restore. The passphrase is not stored, so a forgotten passphrase cannot open an encrypted file. Import replaces data for all local profiles. A backup excludes the barcode lookup cache and app settings, including the active-profile selection.
How does a photo food estimate work?
This optional feature shows a notice before the first send: after you accept it, the photo is sent for remote processing to create an editable draft. Check food, portions and carbs before saving; it is not for insulin dosing. It is unavailable in Russia, Ukraine, Armenia, Georgia and Belarus, or when the app cannot determine your country. In other available countries, the first five successful estimates are free and Plus may be required afterward.